Digital Trainings for Mobile Money
As mobile money becomes increasingly widespread, providing digital literacy and training empowers users to make secure, informed transactions, manage their finances, and access a variety of financial products. It helps bridge the gap for underserved communities, especially in regions with limited access to traditional banking, promoting financial inclusion. By enhancing skills in digital platforms, users can better understand how to use mobile money services safely, avoid scams, and take advantage of features like money transfers, bill payments, and savings. As the digital financial ecosystem continues to evolve, ongoing training ensures users stay updated with new technologies and innovations, maximizing the benefits of mobile money for economic empowerment.
Do you know that over $2 billion mobile money transactions take place on a daily basis? The mobile money industry plays a major role in the current age in keeping people connected and delivering vital financial support safely. With over $2 billion daily transactions, Covid19 pandemic led to a more complex operating environment for mobile money providers as well as it becoming an important part in the daily lives of many individuals around the world.
With over 300 mobile money services operating in over 96 countries and 300 million global accounts being used on every month, it is now evident that more customers are engaging in mobile money than before. The industry value has also reached to $70 billion as at December 2020.
Agent network has always been the backbone of mobile money industry which proved to be critical especially during the covid19 pandemic with the increase in demand for non physical payments. This led to declaring mobile money agents as an essential service by regulators. As a result mobile money providers started investing in keeping the agent networks safe and open for people.
Today, there are over 5.2. million unique agents operating globally while deeper insights show that there are 9.1m registered agents and 4.8m active agents .
( Reference - State of the Industry Report on Mobile Money by GSMA )
However, the mobile money providers are still struggling to manage agent network more effectively. There are challanges related to liquidity management, capacity building ( training ) and preventing frauds. A power point or a Video , is still the most common mechanism used by many organizations to deliver trainings.
DgMentor platform allows organization to resolve these pain points and helps them to manage the agents network more effectively.
DgMentor is a one stop training platform for all the mobile money training needs of mobile money agents and merchants, mobile money customers and mobile money provider staff.
DgMentor is a cloud based SaaS platform which enables organizations to deliver training 100% digitally. The role of DgMentor has become critical in today's covid19 pandemic era, where organizations and individuals need training and capacity building remotely.
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